
Over the years, we have been retained by some of the nation's most well-known businesses and corporations to provide crucial communications counsel and implementation in areas of extreme urgency and sensitivity. Time and again, our firm has delivered consistent, reliable and effective communications support aimed at presenting our clients' positions to:
Media
- National print and broadcast
- Consumer/general interest
- Business/financial
- Trade
Employees
Customers
Financial analysts
Shareholders/investors/investment banking firms
Creditors/lending institutions
Suppliers
Unions
Elected and appointed local, state and federal government officials
Government regulators
Competitors
Local communities
Special interest groups
We have the capability to provide senior-level counseling as well as full-service implementation and support. Working closely on an ongoing basis with a client's legal and financial advisors, we ensure a communications strategy that anticipates and plans for all possible contingencies.
Our highly focused and centralized approach to the broad dissemination of communications ensures a consistent and coordinated set of key message points which resonate clearly and consistently before all critical audiences.
We are especially skilled at handling media-intensive situations for clients. Our vast experience with the media helps obtain for our clients a fair and accurate portrayal in the press. Moreover, our communications strategies are designed so that management's actions across the board are well understood and presented in a balanced, if not positive, environment.
This is especially true in certain product liability and recall issues, where it is imperative to communicate that management is acting at all times to protect the health and safety of its consumers; in bankruptcy situations, where rumors of possible liquidation, as opposed to re-organization, may be a factor; and in potentially volatile labor relations matters, where it is imperative to calmly and effectively communicate management's positions to a suspicious and perhaps hostile workforce. In such sensitive situations, where stakes and tempers can be particularly high, employees, creditors, suppliers, investors, shareholders -- as well as the news media -- all require special-handling communications to retain long-term loyalty, confidence and credibility through uncertain or difficult times.
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